Detail-oriented and reliable Virtual Assistant with over 3 years of experience in administrative support and technical customer service, skilled in managing schedules, handling email and client communications, and ensuring smooth day-to-day operations. Experienced as a Technical Support Representative at Alorica and an Office Assistant, with a strong ability to troubleshoot issues, organize tasks efficiently, and deliver high-quality service in fast-paced environments. Proficient in tools such as Salesforce, Go High Level, Canva, Photoshop, and CapCut, with hands-on experience in Facebook Ads and basic WordPress development. Known for strong communication, time management, and problem-solving skills, I am committed to helping businesses stay organized, improve workflow efficiency, and achieve their goals through dependable and detail-oriented support.