*Learning Management System (LMS) Administrator
*6 Years of Experience
Key Responsibilities:
*Administered and maintained the Moodle Learning Management System for teachers and learners.
*Created, configured, and managed online courses, learning paths, categories, and course enrollments.
*Managed user accounts, roles, permissions, and access while ensuring data accuracy.
*Uploaded and maintained e-learning content, learning resources, assessments, and lesson materials.
*Monitored learner progress, course completion, generated reports for management and stakeholders and certification.
*Provided technical support and troubleshooting for login issues, course access, enrollments, and system-related concerns.
*Coordinated with teachers, instructional designers, and business stakeholders to ensure timely delivery of training programs.
*Performed LMS testing and quality assurance before course deployment.
*Assisted with system configuration, maintenance, and continuous improvement initiatives.
*Created user guides and documentation to support learners and administrators.
*Utilized Canva and AI tools, including ChatGPT, to develop lesson materials, quizzes, visual content, and process documentation, improving efficiency and learner engagement.
*Ensured a positive user experience by maintaining accurate course data and responding promptly to LMS-related inquiries.
