Business Operations & Transformation Manager | Process Improvement, Revenue Operations and Team Leadership

I'm -----------rey -----------, a business operations and strategy professional with over a decade of experience in IT service delivery, client engagement, and organizational leadership. I specialize in aligning operational efficiency with strategic goals—driving performance, improving processes, and enhancing customer satisfaction. My background spans corporate and nonprofit sectors, where I’ve led high-impact teams, increased revenues by over AUD 2 million, and developed scalable systems for growth.