- Worked as a Service desk associate, we used Datto RMM
and Autotask in my previous worked for monitoring and ticketing system. we
support end user for any software related concerns.
- Worked as a Desktop Support Engineer, we support
hardware and software concerns imaging, backup and restore ticket resolution
(remedy ticketing system) remote tools (ZOHO, Anydesk, Teamviewer and RDP)
- Worked as a MIS (Management information System) we
mainly focus for server maintenance and back office support (MS office, VMWare,
Softphone concerns and windows related concerns)
link of my CV:
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