Award recognition upfront - Top Performer & Team Lead promotion
Quantified experience - Specific years and metrics
Technical + soft skills combination - Computer Science + customer empathy
Unique Differentiators:
Shopify ecosystem expertise - Not just customer service, but e-commerce specialization
Chargeback dispute skills - Rare, valuable capability that protects revenue
Leadership progression - Shows growth from individual contributor to team lead
Multi-platform proficiency - Demonstrates adaptability and technical competence
