Always eager to learn, adaptable virtual assistant with strong English communication, organization, and problem-solving skills. Proficient in working independently or collaboratively, with a customer service-oriented approach.
Work Experience:
KYC Specialist (Part-time)
----------- | Janaury 2024 – today
• Performed Know-Your-Customer for an online casino using Terragon back office system, ensuring compliance with regulatory requirements.
Sales Associate (Part-time)
Kimchi ni Maria | 2023 - today
• Executed sales strategies for a local kimchi business, leveraging social media platforms to drive customer engagement and increase brand awareness.
Admin Assistant
Techworld 360, Inc. | July 2022 – today
• Assists in managing various administrative duties pertaining to facilities operations and procedure, including customer communication, maintenance coordination.
Sales Invoice Creator (Part-time)
Maria Jasmin Zaldivar | 2021
• Assisted E-trading Frontiers s.r.o. with sales invoice creation for their Amazon Store specializing in selling Apple and Samsung mobile phones.
Building Administrator Staff
ProOffice Work Services | November 2019 - July 2022
• Responsible for overseeing and executing a wide range of administrative tasks to ensure the efficient operation of the building.
Skills:
• Proficient in online collaboration tools: Zoom, Microsoft Teams, Google Workspace.
• Experienced with virtual meeting platforms.
• Efficient in email management using Gmail or Outlook.
• Familiar with CRM systems.
• Skilled in word processing with Microsoft Word or Google Docs.
• Proficient in spreadsheet management using Microsoft Excel or Google Sheets.
• Basic graphic design skills using Canva, Adobe Photoshop, or PowerPoint.
• Competent in social media management, including scheduling and analytics.
