INDUSTRY:
* Construction and Property Restoration
* Multi-discipline Design Consultancy
CLIENTS: Australia, United States and United Kingdom
I'm a detail-driven Virtual Assistant and Project Coordinator with hands-on experience supporting General Contractors & Property Restoration Company, and multi-discipline design consultancy (including M&E, Ecology, and Civil practices)
I understand the pace of construction: deadlines shift, subcontractors need chasing, clients need updates, and documentation needs to be airtight. I bridge the gap between your field operations and your back office, handling the coordination, admin, and communication overhead that eats into your billable hours.
Whether you need someone to own your project tracker, manage your inbox, or keep your CRM clean and up to date, I plug in fast, work independently, and deliver without hand-holding.
What can I do for you?
Project coordination & task management
Calendar management & appointment scheduling
Customer service (phone, email & chat)
Operations support & workflow optimization
CRM updates & documentation
Invoicing & collections follow-up (customer, insurance company or property management)
Administrative support & data entry
Team coordination & communication
Materials purchasing & procurement
Insurer & loss adjuster liaison
Correspondence management
Claim status tracking
Tools & Platforms
Google Workspace
Microsoft Office
DASH
SAGE
Trello
Slack
Zendesk
Hubspot
Other Project Management Tools
Why hire me?
- Fast onboarding, minimal ramp-up
- Industry-specific background
- Proactive, not reactive
- Reliable, discreet, professional
I'm not a generalist VA who needs to Google what a snagging list is. I come with real context for construction and design consultancy workflows; from managing project timelines and subcontractor/general contractor communications to keeping client-facing documents polished and on-brand. I take ownership, communicate proactively, and integrate seamlessly with your existing team.
Ready to take admin off your plate?
Let's talk about how I can support your team :)
