I run Ryuhuo Web & Digital Studio, building and migrating business websites (Wix, Netlify) and setting up Zapier automation behind them - booking forms, follow-ups, and CRM workflows that keep running without manual work. Before that, 10+ years in Customer Service and Administrative Virtual Assistant roles across healthcare admin, government services, BPO, and recruitment support, including patient scheduling and dental insurance verification in Dentrix Ascend, CRM/database management (Salesforce, ATS platforms), grant document processing, and HIPAA-compliant patient data handling. That operations background is what shapes how I build now: a booking flow that doesn't lose a lead, a form that reaches the right inbox, a follow-up that fires on its own. Comfortable working independently in fast-paced remote environments with strong accuracy in data entry and documentation (58 WPM, 100% accuracy). Open to full-time or part-time remote work in Web Development, Automation, Customer Service, or Administrative Support.