Customer Support and Administrative Professional with 10+ years of experience across e-commerce, healthcare, recruitment, fraud analysis, and client operations. Experienced in handling complex cases, analyzing information, following detailed guidelines, documenting decisions, resolving discrepancies, and producing clear, accurate written communication. Proficient in AI-assisted workflows and familiar with ChatGPT, Claude, Grok, and DeepSeek for structured prompting, research, drafting, content refinement, output evaluation, and workflow optimization. Strong attention to detail, critical thinking, written communication, and quality-focused review.
