E-commerce and hospitality operations professional with 20+ years of overall experience, including 5 years in e-commerce product and marketplace management and 15+ years in hotel front office operations and leadership. Experienced in managing product data and listings across Amazon, Newegg, and company websites; coordinating with distributors; processing orders and purchase orders in QuickBooks; monitoring pricing, inventory, sales, margins, and KPIs; and resolving catalog and marketplace issues. Proven background in team supervision, customer service, financial and operational controls, supplier coordination, and cross-functional operations.