I am a licensed Doctor of Dental Medicine (DMD) from the Philippines with over three years of dedicated experience as a Dental Virtual Assistant for U.S.-based practices. Because of my clinical background, I offer a level of insight that goes beyond basic administration; I truly understand the "why" behind every procedure, code, and patient concern.
I pride myself on being a proactive, "no hand-holding" partner for busy offices. Whether I am auditing patient profiles in Open Dental, managing complex claims in Dentrix, or explaining treatment plans to families with empathy, my goal is to ensure your practice runs smoothly and your patients feel heard.
Key Areas of Support:
Insurance Management: I handle the full lifecycle of U.S. dental claims, from verifying eligibility and securing prior authorizations to persistent follow-up for timely reimbursement.
Clinical Accuracy: I am skilled at auditing records, labeling radiographs to clinical standards, and digitizing complex handwritten notes into accurate electronic records.
Patient Experience: I provide high-touch support through Tidio chat and phone outreach, maintaining a friendly, professional tone that builds trust with your patients.
I am a self-motivated professional committed to accuracy, HIPAA compliance, and helping your team provide the best care possible.