Ecommerce Operations & Marketplace Growth Specialist | Amazon, Walmart, eBay, Target, Shopify
With 5+ years of experience supporting ecommerce brands, I help businesses grow and streamline operations across Amazon, Walmart, eBay, Target, and Shopify. My expertise spans marketplace management, PPC advertising, listing optimization, logistics coordination, customer experience, and business operations.
I've worked with brands across Beauty, Cosmetics, Jewelry, Home, Health, and Apparel, supporting everything from product launches and listing optimization to advertising management and operational scaling. Whether it's improving product visibility, managing advertising campaigns, coordinating logistics, or creating efficient workflows, my focus is always on helping businesses grow while keeping operations organized and efficient.
Beyond marketplace management, I have experience supporting client onboarding, conducting discovery and sales calls, creating proposals, coordinating projects, and building SOPs that help businesses scale sustainably.
CORE EXPERTISE
Marketplace Management
• Amazon, Walmart, eBay, Target, Shopify
• Listing Creation & Optimization
• Amazon SEO & Keyword Research
• A+ Content & Storefront Management
• Catalog Management & Troubleshooting
• Promotions, Coupons & Product Launches
• Marketplace Expansion Support
Advertising & Growth
• Amazon Ads
• Walmart Ads
• eBay Ads
• Target Advertising (Roundel Media / CitrusAd)
• PPC Campaign Setup & Optimization
• Competitor & Keyword Research
• Performance Analysis & Reporting
• Helium10 & Jungle Scout
Operations & Logistics
• FBA & FBM Operations
• Inventory Planning
• Freight Quote Sourcing
• Import Logistics Coordination
• Customs & Broker Coordination
• ShipStation, Sellerboard & ConnectBooks
• Operational Process Improvement
Customer Support & Account Management
• Zendesk, HubSpot, Freshdesk, Zoho Desk
• Customer Service Management
• Returns & Claims Resolution
• Marketplace Case Management
• Client Onboarding & Training
• Account Health Monitoring
Marketing & Lead Generation
• Email Marketing (Klaviyo, Mautic, StampReady)
• Lead Generation & Prospecting
• LinkedIn Outreach
• Influencer Outreach
• Webinar & Event Coordination
• Social Media Content Support
Project Management & Administrative Support
• Asana, ClickUp, -----------, Nifty
• SOP Development (Notion, Fleeq)
• Calendar & Email Management
• Team Coordination
• Recruitment & Onboarding
• Research & Data Management
Tools & Platforms
Amazon Seller Central | Walmart Seller Center | eBay Seller Hub | Shopify | Helium10 | Jungle Scout | Sellerboard | ShipStation | HubSpot | Zendesk | Freshdesk | Zoho Desk | Klaviyo | ----------- | Canva | WordPress | Google Analytics | Zapier | Stripe | Asana | ClickUp | ----------- | Notion
Why Clients Work With Me
• Strong understanding of ecommerce operations from end to end
• Ability to communicate effectively with business owners and stakeholders
• Analytical, organized, and detail-oriented
• Experienced in both growth and operational functions
• Resourceful problem-solver who thrives in fast-paced environments
• Committed to long-term partnerships and delivering measurable results
If you're looking for someone who can support your ecommerce business beyond basic VA tasks and contribute to growth, operations, and customer experience, I'd be happy to help.
Here's my in-depth portfolio: -----------
