I'm an Administrative Virtual Assistant with over 3 years of experience supporting a U.S.-based Durable Medical Equipment (DME) company and 6 months of customer support experience in e-commerce.
My expertise includes data entry, document management, patient order processing, spreadsheet management, email support, and tracking time-sensitive tasks. I've worked extensively with Brightree EMR, Brightree MyForms, Microsoft Office, Google Workspace, and AT&T ----------- to maintain accurate records, organize documentation, manage communications, and support daily operations. I also have experience coordinating with patients, healthcare providers, Case Development Specialists, and delivery contractors to ensure cases progress efficiently and deadlines are met.
In addition to my healthcare administrative experience, I've handled customer inquiries, processed online orders, managed customer accounts, resolved customer concerns, and created marketing materials using Canva for e-commerce businesses.
I'm proficient in Microsoft Office, Google Workspace, Brightree EMR, Brightree MyForms, AT&T ----------- Canva, CapCut, Notion, and ChatGPT. I'm detail-oriented, organized, and proactive, with experience working U.S. Central Time (CST) hours in a remote environment. I enjoy learning new tools, improving workflows, and providing reliable administrative support that helps teams stay organized and productive.
I'm currently seeking opportunities as a Virtual Assistant, Administrative Assistant, or Operations Support professional where I can contribute my skills, support business operations, and continue to grow professionally.
