Customer Support Specialist | Team Leader
Customer Support Lead with a track record of enhancing operational efficiency and customer satisfaction. Skilled in customer service management, SOP development, and team leadership. Seeking a challenging role to leverage problem-solving skills and support strategies that drive business success.
Skills - Customer Support | Leadership | Dispute Resolution | Process Optimization | SOP Development | Problem-Solving | Team Management | Data Analytics
E-commerce tools: Gorgias, Shopify, WordPress, Freshdesk, Zendesk, Notion, Fibery, GSuite, Microsoft Office, Tagg Voyager, Cin7, ShipStation
