Hi! I'm Christian Paul, a dedicated and dependable Virtual Assistant with over 7 years of combined experience in customer service, technical support, and administrative assistance. Throughout my career, I've had the opportunity to work with global companies such as Accenture, Cognizant, Amazon, and Qualfon, where I developed strong communication, problem-solving, and organizational skills while supporting customers and internal teams.
My background includes providing customer support through phone, email, and chat, handling technical troubleshooting, managing service tickets, maintaining accurate documentation, processing customer requests, and assisting with data entry and administrative tasks. I also have experience with user account management, Microsoft Azure Active Directory, Microsoft Intune, Microsoft 365, ServiceNow, remote support tools, and other business applications used in fast-paced environments.
I take pride in being highly organized, detail-oriented, and adaptable. Whether I'm assisting customers, managing administrative tasks, or resolving technical issues, I always strive to provide accurate, efficient, and professional service. I'm comfortable working independently, quick to learn new systems, and committed to meeting deadlines while maintaining a high standard of work.
I am currently seeking long-term remote opportunities where I can contribute my experience, continue growing professionally, and become a valuable part of a company's success. If you're looking for someone who is reliable, proactive, and genuinely committed to delivering excellent results, I'd be happy to support your business.
Core Skills:
Virtual Assistance
Administrative Support
Customer Service (Phone, Email & Chat)
Technical Support / IT Service Desk
Data Entry & Documentation
Microsoft Office & Google Workspace
Microsoft Azure Active Directory
Microsoft Intune
Microsoft 365
ServiceNow Ticket Management
Remote Troubleshooting
Problem Solving
Time Management
Excellent English Communication
