I am highly detail oriented and always ensure quality output. I have excellent communication, quality assurance, data entry and verification, and document reviewing skills. I am also very organized, creative, hardworking, punctual, patient, responsible, always ready to hone and further improve my skills and eager to learn new ones.
I have experience in using client specific CRM systems, handling sensitive customer/client data, thorough reviewing of details and documents, ensuring quality is balanced is quantity of work, experienced in accurate and timely data entry of information. Provides professional, clear and consice email support.
Always follows client's Standard Operating Procedures (SOPs), understanding and adhering to established workflows, but also able to adjust adapt to changes as needed. Comfortable in a set or repetitive work environment, able to main acuracy and consistency. A team player but can also work independently with minimal supervision
Experienced in Customer Service for a US Claims Healthcare account, Data Entry and Document Verification for Australian Contract Management setting and Quality Assurance/Audit Reviewer for RFIs and RFQs in a Hong Kong B2B E-Commerce company.
