Provides information by answering questions and requests through phone, email and chat. Contributes to team effort by accomplishing related results as needed. Maintains professionalism by providing quality customer service and exceeding customer's expectation.
Communications -- Good written and verbal presentation -----------e proper grammar and have a good speaking voice.
Interpersonal Skills -- Able to get along well with co-workers and accept supervision.
Flexible -- Willing to try new things and am interested in improving efficiency on assigned tasks.
Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.
Hard-working -- Can managed as many as 40 hours a week and render overtime if needed.
Customer Service -- Routinely handled many customers in the call center -----------scribe products or services in order to persuade customers to purchase a product or service. Responsible for answering inbound calls within the call center environment and providing technical support for customers by trouble shooting hardware and software issues, evaluating customer concerns and resolving problems. Assist customers with their billing and payment needs and accepting payments via credit card.
Verified
