I am a Customer Service and E-Commerce Support Professional with 16+ years of experience handling customer inquiries, order processing, technical support, and CRM management.
My experience includes email support, chat support, phone support, order tracking, returns and refunds handling, customer issue resolution, and maintaining accurate customer records using Salesforce CRM.
I am highly organized, detail-oriented, and committed to delivering excellent customer experiences. I am comfortable working independently, learning new systems quickly, and supporting customers in fast-paced remote environments.
Tools I use:
• Salesforce CRM
• Microsoft Office
• Google Workspace
• Gmail
• Zoom
• Canva
I am currently seeking long-term remote opportunities in Customer Support, E-Commerce Support, Order Processing, Technical Support, and Administrative Support.
