Highly skilled IT System Administrator with over 8 years of experience specializing in Microsoft 365 enterprise migrations, cloud infrastructure, and AI administration. I offer expert management of M365 ecosystems (Exchange, SharePoint, OneDrive, Entra ID), including building, deploying, and managing secure custom Copilot agents and studio extensions. My technical background spans Active Directory user access management, migration workflows via BitTitan, and high-severity P1–P5 infrastructure incident handling via SolarWinds and Splunk. ITIL 4 certified with a BS in IT, I deliver operational stability, automated workflows, and seamless modern cloud governance for remote global teams.