Operations & Executive Virtual Assistant | Admin Support | Bookkeeping | Construction | eCommerce

PROFILE SUMMARY

Operations and Executive Virtual Assistant with nearly 5 years of experience supporting U.S.-based businesses in residential construction, banking, finance, and eCommerce. Experienced in construction project coordination, project management, administrative support, executive assistance, bookkeeping support, customer service, and day-to-day business operations.Experienced in coordinating residential construction projects from estimate approval through project completion, including project scheduling, inspection coordination, permit processing, subcontractor management, vendor and supplier coordination, procurement support, project documentation, estimates, invoices, budget tracking, and project closeout.

Skilled in working with contractors, subcontractors, suppliers, homeowners, inspectors, and government/city agencies to keep projects organized and moving forward. Experienced in managing COIs, W-9s, licenses, subcontractor agreements, permits, estimates, invoices, and financial records using Contractor Foreman, Square, Excel, Google Sheets, and other business management tools.

Highly organized, proactive, detail-oriented, and dependable. I take ownership of assigned tasks, manage multiple priorities effectively, follow through on deadlines, and provide reliable administrative and operational support that helps business owners stay organized and focused on growth.

WHAT I CAN HELP YOU WITH:
• Construction Project Coordination & Administration
• Operations Management & Business Support
• Executive & Virtual Assistant Support
• Administrative & Back-Office Support
• Project Scheduling & Task Management
• Permit Processing & Inspection Coordination
• Certificate of Final Occupancy (COFO) Coordination
• Contractor & Subcontractor Coordination
• Subcontractor Onboarding & Compliance
• Vendor & Supplier Management
• Procurement & Quote Requests
• Estimates, Invoices & Budget Tracking
• Bookkeeping & Financial Administrative Support
• Accounts Payable & Payment Tracking
• CRM & Database Management
• Email & Calendar Management
• Customer Service & Client Communication
• SOP Creation & Workflow Improvement
• Project Documentation & File Management
• eCommerce Administrative Support

CORE SKILLS
• Virtual Assistance • Executive Assistance • Operations Management • Administrative Support • Construction Project Coordination • Construction Administration • Project Management • Project Scheduling • Permit Processing • Inspection Scheduling • Contractor Coordination • Subcontractor Management • Vendor Management • Procurement • Compliance Management • Estimate & Invoice Management • Budget Tracking • Bookkeeping Support • Accounts Payable • Customer Service • CRM Management • Data Entry • Documentation Management • Workflow Optimization • SOP Creation

TOOLS
Construction & Operations: Contractor Foreman, Square
Project Management: Google Workspace, Microsoft Excel, Google Sheets, ClickUp, Notion, Trello
Communication: Slack, Microsoft Teams, Zoom, Google Meet, Microsoft Outlook, Calendly
Accounting & Finance: QuickBooks Online, Square, Adobe Acrobat
eCommerce: Amazon Seller Central, Walmart Seller Center, eBay Seller Hub, Pirate Ship, Veeqo
Productivity: ChatGPT, Canva, Dropbox, OneDrive, LastPass, 1Password

EXPERIENCE HIGHLIGHTS

Nearly 5 years of experience supporting U.S.-based businesses in construction, banking, finance, and eCommerce. Coordinated residential construction projects from estimate approval through project completion. Managed project schedules, inspections, permits, documentation, and administrative follow-ups. Coordinated with contractors, subcontractors, suppliers, homeowners, inspectors, and city agencies. Assisted with permit processing and Certificate of Final Occupancy (COFO) coordination. Managed subcontractor compliance documents including COIs, W-9s, licenses, and agreements. Requested and compared supplier quotations and provided procurement support. Prepared and tracked estimates, invoices, project budgets, payments, and financial records. Used Contractor Foreman and Square to maintain project, financial, and operational records. Created SOPs, templates, trackers, and organized workflows to improve business operations. Provided executive, administrative, customer service, and back-office support. Experienced in banking and eCommerce operations, including customer support, order management, and administrative tasks. Comfortable working independently, managing priorities, meeting deadlines, and taking ownership of assigned responsibilities.

EDUCATION
Bachelor of Science in Business Administration
Major in Financial Management
Palawan State University