-OS: Windows 10, 11 and MAC basic
-Back-up solutions: DropBox, Google Drive, One Drive
-VPN Clients: zScaler, Cisco AnyConnect, Fortinet, Forcepoint, Watchguard
-Ticketing tool: SDM12, Remedy, Service Now and Connectwise
-Remote applications: Team Viewer, Bomgar, LogMe In and Screen Connect
-MobileIron for IOS and Android
-Communication: Skype, MS Teams, Cisco WebEx and Zoom
-Software database: Landesk, Ivanti and SDDS (Software Database and Distribution System)
-Active Directory: Password Reset, Account Unlock, Account extension, Add User to Groups, Account Creation
-VDI: Restart/Reset, Enabled and Disable
-Installation of software and hardware
