Hi, I'm Patrick. I'm an IT Support Specialist and Junior System Administrator with 3 years of experience supporting remote and international teams (AU, PH, US).
At my current role, I manage a mixed Windows and macOS fleet of around 60 devices for an Australian travel agency. I lead Microsoft 365 admin work, handle Entra ID, Conditional Access, and MFA, and I recently led a full JumpCloud to Microsoft Intune migration. I also set up Windows Autopilot from scratch, packaged Win32 apps for Intune deployment, and built Power Automate flows to cut down manual work.
What I can help with:
Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive, licensing)
Entra ID / Azure AD, Conditional Access, MFA
Microsoft Intune, Windows Autopilot, JumpCloud, endpoint compliance
User onboarding and offboarding across M365 and connected SaaS tools
Power Automate cloud flows and Jira automation
Endpoint security: Defender, patching, Secure Score reviews
Documentation: SOPs, onboarding guides, knowledge base articles
Google Workspace admin
DNS and email authentication (SPF, DKIM, DMARC)
I work independently, communicate clearly, and handle confidential information carefully. I'm comfortable using time tracking tools like Hubstaff and I follow BYOD and data security policies.
Cum Laude graduate, BS Information Technology, Foundation University.
If you're looking for someone reliable who can actually run an IT environment (not just fix tickets), let's talk.
Verified
