I am an experienced Virtual Professional and Administrative Assistant with over 5 years of supporting senior leaders and managing day-to-day operations, along with 11 years in customer service in the call center industry. I enjoy working in fast-paced environments where I can stay organized, solve problems, and help teams run smoothly.
I bring hands-on experience in group benefits insurance for small business clients, including benefits administration, carrier coordination, enrollment, claims processing, and reimbursements. I’m confident in using Microsoft 365, SharePoint, and OneDrive, and I regularly use tools like Outlook, Slack, Teams, and ----------- to keep work organized and improve team collaboration.
I’m known for being dependable, detail-oriented, and easy to work with. As someone bilingual in English and Tagalog, I value clear communication and building strong, positive relationships with both clients and colleagues.
