I’m a highly adaptable and motivated professional with years of experience in customer service, sales, technical support, recruitment coordination, and real estate back-office operations. My career has allowed me to develop a wide range of skills—from client communication and relationship management to data handling and administrative accuracy—all of which I bring with confidence and commitment to every role I take on.
I started my professional journey in the BPO industry, working with top companies such as Concentrix (Arlo), AT&T – VXI Global Solutions, and DirecTV – Sutherland Global Services. These roles helped me build a strong foundation in handling complex customer issues, managing billing and sales, and maintaining high satisfaction ratings even under pressure. Through these experiences, I developed the ability to communicate clearly, solve problems efficiently, and perform consistently at a high level.
Later on, I became a Talent Coordinator at HireyApp, where I strengthened my expertise in CRM management, candidate sourcing, email communication, and data accuracy. Acting as the bridge between candidates and hiring managers taught me the value of organization, precision, and adaptability—skills that have become second nature to me.
Most recently, I’ve been focused on non-voice and back-office responsibilities, particularly in real estate appraisal support, data entry, and email management. These tasks allowed me to showcase my reliability, attention to detail, and time management skills while gaining valuable knowledge about real estate processes. I take pride in being both analytical and proactive, ensuring that every task I handle is completed with quality and accuracy.
My latest typing assessment shows a speed of 58 words per minute, which supports my ability to handle large volumes of information efficiently. I am confident in my capability to perform in both client-facing and administrative roles, and I’m always open to opportunities that fit my experience and skills—whether in real estate, insurance, or operational support—provided that responsibilities are fairly compensated based on their complexity and demand.
I take every opportunity as a challenge to grow, perform, and deliver results that reflect my dedication and professionalism. I value trust, quality, and continuous improvement, and I bring those same values into every team and organization I become a part of.
