Customer service specialist with extensive experience in email and chat support, known for delivering clear, efficient, and customer-focused solutions. I bring a diverse skill set that combines strong communication, problem-solving, and adaptability to handle a wide range of customer needs. With years of hands-on experience in Shopify, I understand both the technical and operational sides of e-commerce. I’m highly results-driven and take pride in getting the job done right the first time. Currently expanding my expertise in AI automations to further improve efficiency and customer experience.