SKILLS:
Financial Knowledge: Background in Stocks, Bonds, 401K, Debt Negotiation, Debt Reduction, Debt Consolidation, and Credit Repair. Adept in Real Estate Mortgage including foreclosure, bank policies, and settlement.
Project Management: I make sure that tasks are completed and executed correctly and on time.
Process Improvement/Development: I have worked with Helpdesks and Customer Service Teams in previous companies I have worked for developing quality-related processes to ensure better customer satisfaction.
Management Skills: I have handled teams & trained new hires for the last 3 companies I have worked for.
Reporting/Admin: Attention to Detail and Concerned with quality.
Fast Learner: I can work with minimal supervision so long as I’m given a clear view of what needs to be accomplished.
Excellent Customer Service: I have the ability to pacify clients with escalated concerns that always end up with a compromised solution.
