Behind every smooth-running executive is a backend that just works. If your inbox is drowning, your billing is scattered, your subscriptions keep lapsing, and your live presentations eat your week, I'm the partner who fixes that.
I'm an Executive Assistant, Administrative & Billing Manager, ERP Administrator, and Creative Director with 13+ years of experience supporting executives, training organizations, and multi-branch operations. My core strength is owning the backend of a business so leadership can stay focused on growth, handling correspondence, billing, financial reconciliation, subscription tracking, scheduling, and platform management with uncompromising accuracy. When something in the backend threatens to slip, I catch it; sometimes by doing the task myself, sometimes by delegating, always by keeping the full picture in view.
𝗪𝗵𝗮𝘁 𝗜 𝗴𝗲𝗻𝘂𝗶𝗻𝗲𝗹𝘆 𝗼𝘄𝗻:
✅ 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 & 𝗖𝗼𝗿𝗿𝗲𝘀𝗽𝗼𝗻𝗱𝗲𝗻𝗰𝗲 — Calendar management, inbox triage with precise labeling systems, drafting timely professional responses, coordinating global scheduling, and preparing contracts and agreements. I act as the gatekeeper for your time and your communication channels.
✅ 𝐁𝐢𝐥𝐥𝐢𝐧𝐠, 𝐑𝐞𝐜𝐨𝐧𝐜𝐢𝐥𝐢𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 — VAT filing prep and reconciliation (Bahrain Diamond Software), payment reconciliation across e-wallets, bank settlements, and sales logs, regulatory portal management (LMRA, SIJILAT, SIO), subscription and deadline tracking across multiple platforms.
✅𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 & 𝗗𝗲𝗮𝗱𝗹𝗶𝗻𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 — I maintain a dedicated tracking masterlist ensuring every corporate software subscription (Zoom, MailerLite, Google Workspace, Jane App) is audited and paid ahead of deadline. Nothing slips.
✅ 𝗪𝗲𝗯𝗶𝗻𝗮𝗿 & 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 — End-to-end ownership of live presentations and virtual training. I build multi-stage Google Sites portals - enrollment & scheduling, self-serve FAQ/help centers, and class resource hubs - design presentation decks in Google Slides, configure Zoom registration rules, run pre-event tech checks 30 minutes prior, manage attendee admission and screensharing, and triage the live chatbox for Q&A so you present stress-free.
✅ 𝗕𝗿𝗮𝗻𝗱 𝗜𝗱𝗲𝗻𝘁𝗶𝘁𝘆 & 𝗚𝗿𝗮𝗽𝗵𝗶𝗰 𝗗𝗲𝘀𝗶𝗴𝗻 — High-conversion marketing collateral, logos, and ad layouts for Meta/Facebook. I previously engineered a complete "Brand Bible" for licensed footwear brands, mapping target demographics, design direction, and product categories to prevent sister-brand sales overlap. I work in CorelDraw, Canva, Inkscape, and Adobe Creative Suite, with strict adherence to corporate style guides.
𝗪𝗵𝗲𝗿𝗲 𝗜 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗲 𝗮𝗻𝗱 𝗯𝘂𝗶𝗹𝗱, 𝗲𝘃𝗲𝗻 𝘄𝗵𝗲𝗻 𝗜 𝗱𝗼𝗻'𝘁 𝗼𝘄𝗻 𝘁𝗵𝗲 𝘄𝗵𝗼𝗹𝗲 𝘀𝘆𝘀𝘁𝗲𝗺:
✅ 𝗘𝗢𝗦 𝗣𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗶𝗼𝗻 — As Creative Lead at a shoe manufacturing company, I was one of the department heads in weekly Level 10 (L10) meetings. I presented department-level bottlenecks through the IDS (Identify, Discuss, Solve) process, collaborated on cross-departmental solutions, and contributed to building Accountability Charts clarifying who owns each task.
✅ 𝗧𝗮𝗿𝗴𝗲𝘁𝗲𝗱 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 — I don't architect every system's automation, but where I see friction I build solutions. Operating alongside the ERP system, I created an AutoCrat + Google Sheets pipeline that generates client contracts, training certificates, payslips, and e-receipts in a single click, turning a 3–4 hour manual task into under 30 minutes.
✅ 𝗦𝗢𝗣𝘀 & 𝗩𝗶𝘀𝘂𝗮𝗹 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 — I've authored SOPs for specific flows I own end-to-end (training flow, certificate releasing process) and built the visual presentation of those workflows so staff and trainees can execute without ambiguity.
𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸:
Google Workspace (Sites/Forms/Sheets/Docs/Slides), Disney Licensing Approval Systems (LAS), Twentieth Century Fox LAS, Hasbro LAS, AutoCrat, Microsoft Office, Lucidchart, MailerLite, Zoom, Trello, Diamond Software (Catalyst 800), Nexus 800, Jane App, CorelDraw, Canva, Inkscape, Adobe Creative Suite.
If you're looking for a meticulous, autonomous partner who protects your backend and your time, click "Invite" or "Message", let's map out your systems this week.
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