Are administrative and eCommerce tasks taking too much of your time? Let me help you streamline your operations, manage your finances, and deliver excellent customer support—so you can focus on scaling your business.
With over five years of experience in the BPO industry, I specialize in eCommerce support, administrative services, customer care, and bookkeeping. I help businesses stay organized, efficient, and profitable by handling both operational and financial tasks with accuracy and care.
Here’s what I bring to the table:
Bookkeeping expertise using QuickBooks Online (QBO) and Xero
Bank reconciliation, expense tracking, invoicing, and financial reporting
eCommerce support: order processing, returns/refunds, customer service, and store management
Strong background in customer support, account management, and administrative assistance
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and essential business tools
Calendar and email management, document preparation, and meeting coordination
Excellent multitasking skills with the ability to handle high-priority tasks efficiently
Proven track record of improving workflows and operational systems
Tools & Platforms I Use:
Shopify
Gorgias
ShipStation
Richpanel
ReturnGO
Slack
RingCentral
QuickBooks Online (QBO)
Xero
I am a detail-oriented, reliable, and proactive professional who values accuracy, efficiency, and continuous improvement. I adapt quickly to new systems, welcome feedback, and always aim to exceed expectations.
I take pride in delivering high-quality work, meeting deadlines, and building long-term relationships based on trust and results. I approach every challenge with a positive mindset and a commitment to helping your business grow.
Verified
