Bilingual Spanish–English professional with 11+ years of experience in customer service, technical support, and team leadership.
I specialize in resolving complex client issues, strengthening customer relationships, recently streamlining operations using automation tools like n8n, Zapier, and GoHighLevel (GHL) along with CRM platforms such as HubSpot and Salesforce.
Passionate about delivering excellent results, I’m seeking full-time remote opportunities where I can combine my bilingual expertise with automation skills to help businesses grow.
My Expertise includes:• Bilingual Customer Service & Escalations (Spanish–English)
• Workflow Automation (n8n, Zapier, GoHighLevel, Make)
• CRM Management (HubSpot, Salesforce, Zoho)
• Technical & Financial Account Support
• Team Leadership, Coaching & Training
• Administrative & Remote SupportStreamlining customer service and remote operations with bilingual expertise, CRM tools, and workflow automation.