I help businesses streamline operations, strengthen client relationships, and support sales growth through efficient administrative support, CRM management, and client success operations.
With 10+ years of experience, I've worked across client success, sales operations, recruitment, executive support, and business development. I'm experienced in managing the complete client lifecycle, maintaining CRM accuracy, coordinating onboarding, supporting sales teams, and improving day-to-day business processes.
Here's how I can help:
* Client Success & Account Management
* CRM Administration (Salesforce, HubSpot, Zoho, Pipedrive)
* Sales Operations & Pipeline Management
* Client Onboarding & Lifecycle Management
* Executive & Administrative Support
* Lead Generation & Prospect Research
* Recruitment & Candidate Sourcing
* Contract & Sales Documentation
* Email & Calendar Management
* Reporting, Data Management & Process Improvement
Tools I use:
Salesforce • HubSpot • Zoho • Pipedrive • Notion • Apollo • LinkedIn Sales Navigator • ----------- • Big Biller • Zoho Recruit • Slack • Microsoft Office • Google Workspace • Canva • ----------- • Notion • Zoom • Teams • Calendly • RingCentral • Zendesk
If you're looking for a reliable professional who can keep your operations organised, support your clients, and help your business grow, I'd be happy to work with you.