Proficient typing ----------- puter skills and a knowledge of relevant software packages.
Basic literacy and numeracy ----------- anisational abilities.
Administrative skills.
Good communication skills, both written and verbal.
A polite phone manner.
Good customer service skills.
----------- putting customer details
Typing up manuscripts
Transcribing documents
Transferring market-research results
Inputting data (printed, coded or statistical)
Proofreading data
Answering phone calls
Updating medical records
Dealing with customer and staff queries
Processing sales invoices
Entering advertisements into newspapers
Filing, photocopying and other clerical or administrative duties
Working to deadlines
Preparing reports, letters and labels for mail-outs
Operating office equipment including computers, printers and photocopiers
Adhering to confidentiality regulations
Self-motivation
The ability to work independently and as part of a team
A conscientious and responsible working attitude
Accuracy and good attention to detail
The ability to do the same task for long periods of time
The ability to work under pressure and to tight deadlines
Good spelling, punctuation and grammar
A positive approach in a busy working environment
A knowledge of health and safety policies
A good understanding of data confidentiality issues
