I’m committed to assisting Amazon Store Owners with inventory management challenges by maintaining optimal stock levels to drive your business forward!
EXPERTISE: XERO, QuickBooks, Slack, Asana, Google Drive
Hey there, I’m Lora! With my accounting expertise, I lighten your load so you can focus on business growth. From customizing charts of accounts to handling bank transactions, creating invoices, managing expenses, and more–I’ve got your financial needs covered.”
(Here are the Services you can avail:)
>Setting up/ Maintaining Xero and QuickBooks File
>Updating or Customizing Chart of Accounts
>Upload Bank Transactions
>Bank Categorization
>Bank Reconciliation
>Dealing with Multiple Currency Transactions
>Creating Sales Invoices and Bills
>Recording Sales and Expenses
>Income Statement (Profit and Loss)
>Balance Sheet
>Creating Manual Journals
>Creating Credit Notes
>Recording Refunds
"Let's connect and optimize your financial operations!
Drop me a message on WhatsApp to get started."
(Work Experiences/Training)
May - June 2024 (Kajea Amazing Team)
Internship- Bookkeeping Course
(Responsibilities/Handled Tasks)
Catch Up Bookkeeping
Clean-up Bookkeeping
Ongoing Bookkeeping
Setting Up Xero Accounts and QBO Accounts
Updating or Customizing Chart of Accounts
Creating Bank Accounts in Xero
Uploading Bank Accounts in Xero
Dealing with Multiple Currency Transactions
Creating Sales Invoices
Recording Sales and Expenses
Bank Categorization
Bank Reconciliation
Preparing Balance Sheet and Profit and Loss Report
Creating Manual Journals
Creating Credit Notes
Recording Refunds
January-February 2024 (Project Based ) - Spartan Health (UK Based)(Lead Generation Specialist)Responsibilities
Provide Leads based on the client’s description.
August 2023 - Present - Swimming School (Netherlands) (Back Office/Customer Service Representative)
Responsibilities:
>Responding to messages via multiple channels like WhatsApp and Emails
>Updating the accounts of the swimmers
>Answer Incoming calls
>Calling the swimmers to provide the available schedules
Book and schedule Try-Out of the swimmers
>Sending Invoices
Processing documents from the coaches
September 04,-----------Capital One Auto Finance
Customer Service Representative/Collection Specialist
Responsibilities
Cold calling (calling the customers to collect the customer’s payment.)
Handling incoming calls and messages from customers to address their questions, concerns, and requests.
Providing Information ( status of the account, pay-off balance, etc.)
Processing payment
Identifying and resolving customer issues, and complaints ensuring a positive resolution and customer satisfaction.
Updating customers’ information.
Processing settlement offer.
Escalating complex issues.
Documenting customer inquiries and resolutions accurately in the company’s CRM system.
Providing basic troubleshooting or technical support
Meeting Performance metrics.
>Providing feedback to supervisors and managers regarding customer concerns and suggesting improvements to enhance the customer experience.
Achievements
Monthly Top Performer
Top performer booster increase
Quarterly increase bonus
No Risk Alerts
No absences
Training/Skills
December 2023VA BAR Academy
(Internship/Student)
Social Media Management
Lead Generation
>Email Marketing
Specialist Shopify customer support
Product listing
Product Research
Communication Skill
Empathy Problem
Solving skill Research
Skill Data Entry
Product/Service Knowledge
Attention to Detail
Multi-tasking Goal-Oriented.
Administrative Skill
Basic Image editing using Canva
Organizational Skill
Software Proficiency
Xero Software
Asana
Slack
PayPal
Calendly
WhatsApp
Let's Connect! WhatsApp -----------
Verified
