Results-driven Virtual Assistant and Operations Administrator with 18+ years of experience supporting businesses in e-commerce, administration, customer service, bookkeeping, and operations management. Skilled in data entry, Shopify and Etsy product listings, social media management, reporting, calendar and email management, customer support, and office coordination. Experienced working with both remote and on-site teams across different industries including e-commerce, healthcare, hospitality, and recruitment.
Proficient in MS Office, Google Workspace, Shopify, WooCommerce, Klaviyo, SAGE, Canva, WordPress, and various admin and bookkeeping systems. Strong attention to detail, highly organized, dependable, and able to manage multiple tasks efficiently while maintaining accuracy and professionalism.
I am passionate about helping businesses stay organized, improve workflow efficiency, and deliver excellent customer experiences. Reliable, adaptable, and quick to learn new systems, I take pride in producing high-quality work with integrity and accountability.
