Virtual Assistant with 6+ years of experience supporting entrepreneurs, eCommerce brands, and law firms, managing up to 4 business inboxes and coordinating 40+ weekly meetings across multiple time zones. Handled 40–80+ daily customer inquiries while maintaining high customer satisfaction and efficient resolution times. Skilled in CRM platforms (Zendesk, HubSpot, Gorgias), calendar and email management, and streamlining daily operations to improve workflow and response efficiency.