Detail-oriented Healthcare Operations and E-commerce Professional with 9 years of experience supporting
U.S. healthcare accounts. Strong background in medical billing, claims processing, accumulations
adjustment, insurance coverage verification, and member account reconciliation.
Experienced in end-to-end medical billing workflows including charge review, claims submission support,
payment posting, denial resolution, accounts receivable follow-ups, and EOB interpretation. Skilled in
working with major U.S. insurers and third-party vendors to resolve claim discrepancies and ensure
accurate reimbursements.
HIPAA-trained professional with strong knowledge of healthcare data privacy, PHI protection, compliance
standards, and secure handling of sensitive member information. Recognized for accuracy, analytical
thinking, client-focused communication, and process improvement.
Additionally brings 4+ years of hands-on experience managing and growing e-commerce stores across
Lazada, Shopee, Facebook Ads, and TikTok.
Verified
