Versatile VA|Customer Service Expert & Data Entry Specialist

I can be your:
Executive Assistant
Admin Support
Customer Service Expert
Data Entry Specialist
Travel | Healthcare | Utilities Virtual Assistant

Admin Support:
- Efficient calendar management
-Meticulous email organization
-Systematic document handling

Customer Service Expert:
-Prompt inquiry handling
-Careful issue resolution
-Trust-based relationship building

Travel Industry Support:
-Seamless travel experience orchestration
-Airline airport operations expertise
-GDS proficiency (Amadeus, Sabre)

Healthcare Service Support:
-Precise healthcare scheduling
-Confidential appointment management

Insurance Assistance:
-Policy inquiry assistance
-Claims processing guidance

Utilities Assistant:
-Billing inquiry resolution
-Effective customer issue resolution

Data Entry:
Accurate and detail-oriented
Data integrity maintenance

**UTILIZED TOOLS AND APPLICATIONS**

Communication tools:
MS Teams
Slack
Outlook
Zoom
Intercom

CRM:
SAP CRM
Hubspot
Kraken

Customer Support Platforms:
Freshdesk
Zendesk

Productivity Tools:
Microsoft
Office
Google Suite
Canva

GDS/Travel Industry tools
Amadeus
Sabre
Sita Liaison
CBO (Client
Base Online)

Others:
Calendly/Chat GPT/QuickBooks

I firmly believe in the philosophy of under-promising and over-delivering.