Virtual Assistant | Customer Support | Sales Admin Detail-oriented professional with experience in luxury hospitality handling client communication, email support, bookings, and administrative tasks. Skilled in managing inquiries, preparing reports, coordinating teams, and delivering excellent customer service in fast-paced environments.

I am a hospitality professional with solid experience in luxury hotels in Dubai, including Madinat Jumeirah, One&Only One Za’abeel, DoubleTree by Hilton, and Atlantis The Palm. Over the years, I have built strong skills in client communication, coordination, and administrative support, which I am now looking to apply in a remote role.

In my recent role as a MICE Senior Sales Executive (Conversion), I handled inquiries for events, meetings, and group bookings—turning them into confirmed business through timely follow-ups, detailed proposals, and strong coordination with internal teams. I am confident in managing emails, client requests, and multiple tasks while maintaining a high level of professionalism.

I also have hands-on experience as an Event Sales Coordinator, where I supported high-profile corporate and government events, ensuring smooth execution from planning to completion. My background includes working with tools like Opera Cloud and Delphi, handling reports, tracking bookings, and maintaining accurate records.

I am highly organized, detail-oriented, and comfortable working independently. I have strong written and verbal English communication skills and can provide excellent customer support via email or chat. I am reliable, quick to learn, and committed to delivering quality work.

I am now seeking a long-term remote opportunity where I can contribute my skills in customer service, coordination, and administrative support while continuing to grow professionally.