I am a Registered Civil Engineer with proven experience in both on-site project coordination and remote work environments. Over the past years, I have successfully balanced technical responsibilities with administrative, customer service, and virtual support tasks, giving me a well-rounded skill set ideal for a Virtual Assistant role.
My work-from-home experience has equipped me with strong self-management, communication, and organizational skills. I am proficient in using MS Office, Google Workspace, project management tools, CRM platforms, and online communication apps to ensure seamless collaboration with teams and clients.
In addition, my customer service background has trained me to handle client concerns with professionalism, empathy, and efficiency. I can confidently manage emails, scheduling, inquiries, data entry, research, and client support, while maintaining high accuracy and attention to detail.
