I am a motivated, dependable, and enthusiastic professional with 9 years of experience in the Business Process Outsourcing (BPO) industry. My background includes 6 years specializing in customer service and over 2 years in technical sales, where I consistently provided top-quality, efficient support across various call center environments.
I have strong English communication skills, both written and spoken, and am well-versed in handling client interactions through phone and email. I’m proficient with a range of tools essential for effective communication and collaboration, including Google Workspace (Gmail, Drive), Microsoft Teams, Google Meet, and Skype. I also have a foundational understanding of graphic design using Canva.
Known for being detail-oriented and deadline-driven, I approach every task with a strong sense of responsibility and efficiency. I work well in team settings but can also take initiative and perform independently when required. I’m eager for the chance to bring my skills and experience to a dynamic and forward-thinking team.
