Save 20 - 30 Hours a Week: While I Handle the Busywork That’s Slowing You Down.
Hi, I’m Monia Alexis (Mia)> I have over 5 years experience in sales and 5 years as a virtual assistant. That's a total of 10 years working in a different time zone. Most business owners don’t need more hours in a day; they need the right person to handle everything that’s slowing them down. I help businesses run more smoothly by taking ownership of their sales support, operations, and day-to-day execution so they can focus on growth.
I bring hands-on experience in cold calling (inbound and outbound), lead generation, appointment setting, and customer support, with a strong focus on keeping pipelines active and organized. I’m comfortable managing CRM systems, qualifying leads, handling follow-ups, and ensuring no opportunity slips through the cracks. My work is structured, detail-oriented, and results-driven, built around creating efficient workflows and clear communication across every stage of the process.
Beyond sales, I also support operations and digital presence, including social media content creation, scheduling, engagement, and basic graphic design. I’m experienced with tools like GoHighLevel, Google Workspace, and Canva, and I adapt quickly to new systems and processes. Known for being proactive and reliable, I don’t just complete tasks: I anticipate needs, solve problems, and help improve how things are done.
If you’re looking for someone who can keep your operations organized, your leads moving, and your business running efficiently without constant oversight, I’m ready to step in and make an impact from day one.
What I Can Help You With:
Sales & Lead Generation
- Cold Outreach & Appointment Setting
- CRM Management (GoHighLevel, Zendesk)
- KPI tracking & reporting
Admin & Executive Support
- Calendar & Inbox Management
- Data Entry, Research, and Process Documentation
- Email Support and Customer Follow-Ups
- Project Management (Notion, Click-Up)
Customer Service
- Chat, Email, Call Handling
- Escalation Management and Client Satisfaction
Social Media Management
- Organic growth strategies for Facebook, IG, LinkedIn
- Content scheduling, captions, and engagement
- Reputation management (e.g. Yelp, reviews)
Content Creation & Branding
- Branded graphics, reels, and short-form videos (Canva, CapCut, Edits)
- Hand-drawn illustrations & custom logos:100% original & also savvy in AI-generated creatives
- Cohesive brand identity across platforms
Tools I Work With:
- CRM & Sales: GoHighLevel, Zendesk, Meta Business Suite
- Admin & Productivity: Google Workspace, Click-Up, Notion
- Design & Video: Canva, CapCut
AI Tools: ChatGPT, Gemini, Claude Ai
Why Work With Me?
I’m easy to work with, dependable, and focused on getting things done right the first time. I communicate clearly, stay organized, and make sure nothing falls through the cracks. My goal is to make your workload lighter and your business run smoother. You won’t have to micromanage me. I take initiative, think ahead, and make sure things move forward even without constant direction. I understand both the front-end (sales, clients) and back-end (operations, systems), so I can support your business as a whole, not just individual tasks.
Verified
