I am an E-commerce Virtual Assistant and Administrative Support Specialist with 5+ years of experience helping small to mid-sized online businesses streamline operations, provide excellent customer support, and manage their day-to-day e-commerce activities. I have supported e-commerce brands in the US and Canada through customer service, order fulfillment, Shopify administration, product listings, review management, and back-office administrative support.
My experience includes handling customer inquiries through email and chat, processing orders, tracking shipments, managing returns and exchanges, maintaining product listings, responding to customer reviews, and organizing business workflows. I am proficient in **Shopify, Gorgias, Zendesk, Amazon Seller Central, Etsy, Google Sheets, Canva, CapCut, Notion, Gmail, and Microsoft Office**.
I am available for full-time or part-time remote work and can work flexible hours across US, UK, and Australian time zones. I am looking for a long-term opportunity where I can become a dependable member of your team, take ownership of my responsibilities, and grow alongside your business.
I am known for being organized, detail-oriented, reliable, and proactive. I learn new systems quickly, communicate professionally, and take pride in producing accurate, high-quality work. My goal is to make your daily operations easier so you can focus on growing your business with confidence.
