Growth creates opportunities, but it also creates operational complexity. More customers, more requests, and more moving parts mean more opportunities for important details to fall through the cracks. I help bring structure, consistency, and operational support to the day-to-day so business owners can focus on growth instead of managing the chaos.
Over the past 4+ years, I've supported international businesses through operations coordination, executive support, customer service, and business administration. My experience includes coordinating 150+ weekly service bookings, managing executive calendars across multiple time zones, maintaining Inbox Zero across high-volume communication channels, processing invoices and payments, maintaining customer records, and developing SOPs that improve operational consistency.
I have experience working with ServiceM8, Poolware, Xero, Lightspeed, BPOINT, Stripe, GoCardless, Google Workspace, Microsoft 365, Calendly, Zendesk, Mailchimp, Streak CRM, WordPress, Squarespace, Canva, and Zapier.
If you're looking for someone who can keep operations organized, customer communications on track, and day-to-day processes under control, I'd love to discuss how I can support your business.
Available for full-time or part-time roles with flexible hours.
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