Customer Support Representative with 4+ years of experience in email and chat support, data entry, and customer service operations. Handles 30 to 60 customer inquiries daily with a focus on fast response and accurate resolution. Strong track record in maintaining high customer satisfaction, ensuring data accuracy, and coordinating with teams to resolve complex issues. Known for clear communication and reliable support delivery.
CORE SKILLS & TOOLS:
- Customer Support: Email and chat support, Complaint resolution and escalation handling, Customer satisfaction and retention
- Operations: Order and inquiry handling, Process coordination, Data verification and management
- Core Skills: Communication, Problem solving, Time management, Attention to detail, Organization
- Tools: CRM systems, Google Sheets, Data entry systems
Verified
