** 3 years experience as a Virtual Assistant for a US-based E-commerce company (directly reporting to the CEO) doing:
-- admin/clerical tasks such as file organization, data entry, meeting minutes documentation, project management
-- image and video editing (Canva, Premiere Rush)
-- landing page building using WordPress (Thrive Architect & Elementor);
-- creating & posting recipe blogs using WordPress and Shopify;
-- recipe, meal plan and cookbook editing (Adobe Acrobat PDF);
-- recipe encoding (Laravel) for a wellness app;
-- order processing and fulfillment, inventory management (Melprints, ShipStation, Shopify, Recharge, ShipOffers);
-- setting up and testing sales campaigns and funnels using PayKickStart;
-- basic bookkeeping (QuickBooks Online);
-- payroll management (Wise); etc
** Over 11 years of experience in customer support (phone, email, chat)
**Social Media Management
**Content Creation
**Email Marketing
**Website Management
**Administrative Support