Results-driven professional with over 6.5 years of experience in the customer service industry, including 3.5 years specializing in guest communication and accommodation services. Skilled in delivering exceptional client experiences, managing guest relations, and resolving concerns efficiently to ensure high satisfaction levels. Experienced in coordinating with multiple teams to maintain smooth operations within hospitality and service environments.
Additionally, brings 1 year of experience as a Sales and Procurement Coordinator, handling supplier coordination, purchasing processes, sales support, and inventory management. Known for strong communication skills, attention to detail, and the ability to manage multiple responsibilities in fast-paced environments.
