Managed Operations: Oversaw product listings, tickets, projects, and inventory to ensure smooth workflows and on-time delivery.Collaborated Across Teams: Worked with devs, marketers, sales, and execs to align goals and remove blockers.Customer & Sales Support: Acted as first point of contact, resolving issues quickly and improving satisfaction.Created Marketing Assets: Developed product ideas, banners, and branding to support lead gen and brand consistency.Handled Onboarding: Guided clients, suppliers, and partners through structured onboarding for faster activation.Performed QA Testing: Caught bugs early and improved UX through careful feature testing and issue reporting.Provided Multi-Channel Support: Resolved customer queries via email, chat, and calls—building lasting trust.
