I have 1 year and 7 months of experience as a Customer Service Representative for a US Telco provider, handling inbound and outbound calls related to billing, rate plans, data services, and adding new lines.
I then worked as an Order Management Specialist for a B2B US Telco provider, managing inquiries and processing orders via phone, chat, and email for a year.
I also gained experience as a Customer Happiness Tea-----------mber for an Australian Signage Manufacturer, handling inquiries, order processing, and collaborating on artwork and quotes.
Currently, I have been working as a Number Analyst for a cloud-based business communication provider for 5 years, managing number audits, data, and reporting.
