Healthcare Virtual Assistant with 4+ years of experience supporting U.S. and Philippine-based healthcare organizations across appointment coordination, insurance verification, medical billing, and EMR management. Proficient across multiple EMR platforms (Cerbo, Prompt, NextGen, HiBridge, and more), with a consistent record of maintaining strict HIPAA compliance, sustaining a 98% CSAT score, and improving operational accuracy across high-volume, multi-clinic healthcare campaigns. Known for quickly adapting to new practice workflows, verifying patient eligibility and benefits with precision, and building lasting trust with patients, providers, and members in fast-paced, independent remote settings.
Verified
