Results-driven professional with over 10 years of experience across data entry, customer service, risk operations, and game support. Experienced in accurate data processing, customer support via
phone, email, and chat, fraud investigation, filed chargebacks, pre-arbitrations, and fraud reports
through Visa, account recovery, troubleshooting, and case management. Known for strong analytical skills, attention to detail, sound decision-making, and delivering high-quality service in fast-paced environments.