5 Years of Customer Service Management
2 Years of Experience in Shopify Management
Always committed to achieving your GOALS!
SHOPIFY
. Store Management
. Order Processing
. Order Fulfilment
. Troubleshoot Technical Issues
. Payment Disputes and Chargebacks
. Store Subscription and Recurring Billing Management
ECOMMERCE
. Customer Support
. Email Ticketing
. Process Writing
. Support Management
OTHER SERVICES
· Data Entry and File Organization
· Email Management
· Calendar Management
· Social Media Management
· General Administrative Tasks
I'm an expert in the following tools and software:
REPORTING TOOLS
· Slack, Notion, Trello, Todoist
· Microsoft 365 (MS Teams, Word, Powerpoint, Outlook, OneNote, OneDrive, etc.)
· Google Suite (Gmail, Google Drive, Google Chat, Google Docs, etc.)
With over 30 hours of availability per week, I'm ready to use my superpowers to take your business to new heights. Let's team up and discuss your goals, so I can swoop in and save the day!
So... what time works best for you to schedule a discovery call, where we can delve deeper into your needs and pain points, and discuss the best possible solution to your problem
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